Image Scanning - Inclusions & Timeframes

Standard Photo Scanning:


What you receive:

• High resolution professional scanning at 300ppi, or 600ppi or 1200ppi scanning resolutions.

• 6 months FREE backup of your digitised media with RetroMedia's 3VAULT triple redundancy archiving service is included with ALL transfers. This helps form part of the 6 month warranty on your transfers.

• Basic colour, exposure & backlight adjustments as required.

Not included but available:

• We are professionally scanning your images - but we are not comprehensively cleaning them, beyond a dust off. So if your images have spots, biro marks, mould etc that we couldn't remove with brushing or high pressure air blowing then these defects will show up in your scans "as is". If you need a photo digitally retouched, retouching (aka photoshopping) is available on request.


Timeframes:

Depending on your quantities, we’re quoting from approx 3 weeks at the moment for an image scanning project, not including shipping time. Most jobs will be in the 3-6 weeks region, but some big jobs can take longer than that, because all digitising occurs in real time, and there are always jobs in the queue. If you’re in a hurry and need it sooner than these timeframes please let us know, and we may be able to accommodate you. A rush fee may apply.

On the other hand, if you're in no particular hurry, we also offer low priority discounts in some circumstances.



Terms:

• We ask for a part payment (deposit) at commencement, of approx 1/3rd of the estimate for your project. 

• To keep things fair, for regular timeframe projects your job will go into a queue of work and will be attended in turn. Please note that predicting timeframes is not an exact science. It's simply not possible to precisely allow for unforeseen issues that may occur with obsolete media, either in your job, or in the jobs ahead of yours in the queue. So we aim at estimated timeframe targets. If you have a deadline or event, please let us know, and we can discuss options with you.

• Original media is available for collection upon full payment. Unless prior arrangements have been made, we ask for payment to be made within 7 days of invoicing. Storage fees may be levied on jobs not paid for &/or collected within 30 days of invoicing.

• We like to be as flexible as possible. We’re happy to work with you before commencement of the job to come to a mutually acceptable arrangement. But we do ask that if we have not made alternate arrangements with you before commencement, that you will honour our terms.