3VAULT Warranty Service
Everything you need to know about the peace-of-mind back-ups we offer as standard with every digitising service.
RetroMedia 3VAULT Digital Warranty
We're excited to announce RetroMedia's newest innovation in the media digitising space - our 3VAULT digital warranty.
Why "3VAULT"?
The name gives a clue to the idea behind the service. We store 3 copies of your RetroMedia digitised media in 3 separate backups for a minimum of the 6 month period of your warranty. After that period has elapsed, we will contact you to ensure that you have your backups sorted before we deleted our copies in respect of your privacy.
To make your backup responsibilities hassle-free, you can order extra USBs at any time during your 6 month warranty period.
Why 3?
In the IT industry data is often said not to exist unless it is backed up in at least 3 places. As we've mentioned above, to make your backup responsibilities hassle-free, you can order extra USBs at any time during your 6 month warranty period.
Why separate?
Off site backups mean lower risk, and so better security. If one location burns down, the others will be ok. We offer 2 on-site back-ups, and an off-site location as well for ultimate risk mitigation & security.
Why secure?
We store your off-site backup in hard drives secured in a fireproof safe, where thieves, fire & water cannot harm them, and hackers can't take them hostage.
Included free of charge with your conversions. We can agree not to keep copies of specific sensitive media by pre-arranged agreement (we'd keep copies only until you alert us that your satisfied with your results, and ask us to delete our copies.)
Once again, to make your backup responsibilities hassle-free, you can order extra USBs at any time during your 6 month warranty period.
3VAULT Terms & Conditions
3VAULT Digital Warranty - TERMS & CONDITIONS
For all jobs received on or after Dec 1st, 2022, we offer all our clients a 6 month free subscription to our 3VAULT Digital Warranty service. This forms part of your warranty with us.
Limit of Liability: RetroMedia Pty Ltd is offering industry standard triple-redundancy backups, and secure, multiple location storage, and the 3VAULT backup service will make every effort to care for & protect The Client’s Content from damage or loss. However, the Client expressly understands & agrees that RetroMedia Pty Ltd and 3VAULT cannot be held liable for any direct, indirect, incidental or consequential damages, including but not limited to, damages to, theft or loss of the content they provide, loss of profits, goodwill, use, data or other intangible losses, resulting from, but not limited to, product defects, accident, acts of God or other foreseeable or unforeseen circumstances.
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